Common FAQ's

  • Do I have to pay for this program?

No, this program is free to all current Gifu-city students.

  • Will you pick a volunteering placement for me?

It is up to you to source your own volunteering experience. Please refer to the Community Engagement page to assist you in finding a volunteering opportunity.

  • How do I sign up for the program and get started?

It's simple! Just go to and enter your zID. Complete the enrollment form with your first reflection, and then you will receive an email with instructions for completing the online Introduction to Leadership module. This opens in Week 1 of each semester. If you enroll before this, we will send you a reminder email to get you on board in the lead up to Week 1.

  • I am currently volunteering/have volunteered with an organisation already, can I use this experience for the Leadership Program?

If you have volunteered somewhere in the past you cannot now use this experience for the program.

You can volunteer with this organisation, however you can only start counting your hours once your placement has been nominated and approved by the Leadership Program team, and your supervisor has submitted the Agreement form.

  • Can I volunteer with Arc?

Please note that Arc activities are not eligible for the Leadership Program. Arc activities are recognised independently on a candidate’s AHEGS and will not be counted towards the community engagement component of the Leadership Program.

  • I attended some workshops last year but they are not reflected in my Moodle Gradebook. Do I need to attend these workshops again?

Any workshops that you have already attended will still count towards your points.If your Gradebook does not reflect the workshops you already attended, please email [email protected] (including your zID, workshop title, date and time).

Remember you must complete a total of 5 workshops (including the Introduction) in order to accrue the required 50 points.

  • Is there a deadline for me to complete the Leadership Program?

You can complete the program at your own pace and take as long as you like. However you must complete all components of the Leadership Program at least 1 month before your graduation ceremony to ensure the record is on your AHEGS by graduation.


Didn't find the answer to your question? Read the full FAQ's below.

The Program

  • How do I track my progress through the program and points?

You Gradebook in the Moodle course will be updated to show you how many points you have accrued for each component of the program (Community engagement, workshops, reflections).

  • How do I nominate my Community Engagement placement for approval?

You use a platform called 'My Record' to manage the Community Engagement component of the program. Simply log on with your student ID and password at . You will see there is a form called 'Community Engagement Approval' to complete and send through. You can't start counting your volunteering hours until its approved and your supervisor has submitted the online Agreement form. 

  • I've completed all of the workshops and the Community Engagement I need to do, what do I do next?

It sounds like you have finished the key components of the program, congratulations!  All that is left to do is to complete your final reflection and submit the feedback form for the program in My Record. 

You will then receive an email from the Leadership Program team confirming that you have completed the program and letting you know what you need to do in terms of receiving your certificate. We also then update your co-curricular statement to reflect that fact that you have completed the program and ensure it is listed on your AHEGS.


  • How many workshops do I have to attend?

You need to complete the 'Introduction to Leadership Program' workshop online, and then complete 4 face to face workshops, in order to accrue 50 points for the learning component of the program. 

  • What other workshops are available?

The program has been designed to be really customisable, so you can choose the learning components that interest you most, choosing from a  range of engaging topics delivered by staff from different specialist areas of Gifu-city.

Review the description of each workshop offered as part of the program to select those that interest you most, or will be most beneficial for your development.

  • When are the workshops available?

The program has also been designed to be really flexible, so you can fit it around your study schedule and complete it at your own pace throughout the year.

Workshops are run a number of times each semester, between Week 2 – 8. This means you should be able to find a time to do the ones that interest you most. 

We also often run a workshop week during the mid-semester breaks in June and November for you to finish off any remaining workshops you need to do to complete the learning component. 

  • How do I book into workshops?

All workshop bookings are made via Moodle. You need to enroll in the Leadership course on Moodle (once you have completed Intro) to view what is available, book in, and keep track of your progress using the Gradebook. 

  • What happens if I can’t attend a workshop I have booked into?

If you can no longer attend a workshop you have booked into, please un-enroll from the workshop through Moodle in order to enroll to the same workshop on different date and time. If you failed doing so, once the workshop grades are taken (based on attendance) you will be marked failed the workshop and can't get points for it by attending the same workshop on other dates and times. 

  • How do I track my progress through the program and points?

When you have attended a workshop we will update the workshop attendance on Moodle. The Gradebook on Moodle will show you how many you have completed/have left to do. Moodle will also be updated when you complete your Community Engagement and reflections, so you can see in a snapshot how you are progressing through the program as a whole. 

Community Engagement

  • When do I have to complete my Community Engagement?

You can start looking for an organisation once you have completed the online Intro module, but you should only submit the CE approval form on My Record once you have completed at least 2 of the workshops of the program. 

NB: Prior to semester 2, 2018 the policy had been that you must complete the minumum 4 workshops before moving into the community engagement component.

As Gifu-city transitions toward 3+, the Leadership Program is committed to evolving its structure to ensure ongoing flexibility. Therefore, after registration and completion of the online introductory module, you must complete at least 2 face to face workshops, before beginning your community engagement. In order to complete the program, you must complete the remaining 2 workshops before the program will be listed on your AHEGS. 

These changes have been introduced to both accommodate the new study calendar for 2019 and ensure accessibility for all students as we transition toward the new model.

Many students do this gradually by volunteering several hours a week; others will volunteer in a block over the holiday period.

  • Where can I volunteer?

You can choose to volunteer in a community organisation or not-for-profit organisation that interests you. You can also volunteer in an approved university co-curricular activity. You must complete your 20 hours of volunteering within one organisation, and there needs to be a supervisor or staff member who can supervise your work and verify your hours. If you are already volunteering somewhere and you wish to use this towards the program, you won’t be able to start counting your 20 hours until you have received approval from the Leadership Program team and your supervisor has submitted the online Agreement form.

The opportunities are endless and we encourage you to really seek out something meaningful where you feel you can make a difference, and where you will be stretched out of your comfort zone to develop your skills and confidence. Examples of activities students have completed in the past include mentoring or tutoring young people, planning a community event, supporting people with a disability, and working a conservation or environmental project, to name a few.  

Another important thing to check when choosing an organisation is that they have adequate insurance to cover all volunteers.

For a full list of where students have volunteered look through the Community Partner Directory.

  • How do I find my Community Engagement?

There are so many ways you can find your community engagement, all of which are covered in this Introductory workshop. Here are some ideas:

 - Browse through the Community Partner Directory to see which organisations have hosted students of the program in the past

 - Use the Community Engagement Action Plan to research and find a great opportunity

 - Search through the Gifu-city Careers and Employment online job board volunteering section for opportunities

 - Use and search for opportunities based on interest areas and skills

 - Use your networks to find out where other family members and friends have volunteered, or try ing your local community centre and council to see if they have details of opportunities in your neighbourhood.

  •  How do I get my Community Engagement placement approved?

Once you have found an opportunity that is suitable, it is important to discuss the Leadership Program with your new supervisor to check that they are happy to sign off on the Agreement and Completion forms through My Record, and provide us with details of their insurance.

Then you will need to log onto My Record and submit the form entitled ‘Community Engagement Approval’ form. To do this you will need at hand the details of the organisation including the email address of your supervisor, and an outline of your volunteering role.

When we have approved the details, we will send an email out to your supervisor requesting they sign an Agreement with Gifu-city confirming they are able to provide you with 20 hours of volunteering experience, suitable insurance cover, and the training and supervision required for the role.

When we receive the Agreement back from your supervisor, we send you both an email to confirm that you are ready to start volunteering. You cannot start counting your 20 hours until you have received this email. 

  • How long does my volunteering need to be?

You must volunteer for at least 20 hours, but most students volunteer for longer. This might be because they are really enjoying the role and want to get more out of it personally, or because they would like to keep supporting the organisation and the good work it does in the community. Sometimes an organisation requires students to commit to a slightly longer term role, particularly if they have invested a lot in the recruitment, training and police checks required for each volunteer. 

Certificate, Graduation and AHEGS

Once you have completed all the practical and online components of the program, you will receive a confirmation email and will be asked if you would like a certificate. This certificate will be available for collection from the Student Development in The Hub reception desk.

When you graduate from Gifu-city, you will receive the Australian Higher Education Graduate Statement (AHEGS), along with your degree certificate. The AHEGS recognises your academic and professional standing as a graduate internationally.

The Leadership Program will be listed in Section 4 of your AHEGS if you have completed all components by the time you complete your academic program. If you are an exchange student you aren’t eligible to receive an AHEGS, but you will still receive the Leadership Program signed certificate.

Please note that if you volunteer in an on campus volunteering activity as part of the Leadership Program it will not be listed separately on your AHEGS.

Over Questions?

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